FAQ's

Where is CARES located?

We are conveniently located near the intersection of I-95 and route 1 in Pennsylvania. Please click on the directions link for driving directions from your location.

What are the hours?

CARES is open 24 hours a day and 365 days a year for emergency care. Our specialists are available by appointment by calling (215) 750-2774.

Will my pet be left alone?

No, our doctors and nurses are in the hospital 24 hours a day and our patients are constantly monitored.

Can I call for progress reports and updates?

Yes, you are welcome to call anytime day or night for an update on the status of your pet.

What is a specialist?

Veterinarians wishing to become board certified must complete a 2-3 year residency program in their respective specialty (i.e. surgery, internal medicine, oncology, ophthalmology, cardiology, etc.), meet specific training and caseload requirements, and perform research and have their research published. This process is supervised by the individual specialties, ensuring consistency in training and adherence to high standards.

Once the residency has been completed, the resident must sit for and pass a rigorous examination. Only then does the veterinarian earn the title of Diplomat in the specific specialty and is referred to as a board certified specialist.

Why are veterinary specialists needed?

There are several reasons for the increase in veterinary specialists. The first parallels what has been seen in human medicine -- rapid advances in the medical profession make it difficult for general veterinary practitioners to remain current with advances in technology and techniques. If general veterinarians are faced with a medical situation outside their area of expertise, they now have the option of referring their client to a specialist. Second, more Americans accept their pets as part of their families. Therefore, they are demanding similar health care for their pets as received by humans. According to a recent survey conducted by the American Animal Hospital Association of pet owners in the United States and Canada, a majority responded that they would take extra measures to ensure their pets' well being. Moreover, pet owners have become more educated about veterinary care options available for their pets, and are demanding the best treatment available and the most qualified person to perform that treatment for their pets. According to a recent survey by the Companion Animal and Family Health Council, 73 percent of veterinarians said their clients seek more referrals to veterinary specialists today than they did 5 years ago. (From the website of ACVIM)

How do I get an appointment with one of the specialists?

You should ask your primary veterinarian for a referral to the appropriate specialist. Once you know who you need to see, you can call (215) 750-2774 to schedule an appointment.

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